Voice from the Rooftop

Blog of Vincent Augustine D'Souza

Tatasky nightmare

Today, 22/3/2016, in the evening my Tatasky English Entertainment Package channels were not accessible. I had paid the subscription on 9/3/2016 which is valid till 10/4/2016. It is unpleasant when you are told you have not subscribed and a nightmare when you have to go through long process of telephone calls and SMSes and still not successful in getting the channels restored.
Tonight I sent to Tatasky this e-mail. I am sure some of you will have similar experience.
“I am a subscriber to English Entertainment Package which has channels Star World, AXN, FX, Comedy Central, Colors Infinity and Zee Café. Today till 2.34 p.m. I could view them. After that for about 2 hours my TV was off. After that I put it on and I could not view Enen channels. I saw the message which said “You have not subscribed to these channels.” At 8.36 p.m. I contacted Tatasky. Getting to talk to a customer service executive was a nightmare. Repeatedly I had to press 1 or press 2. Then repeatedly there was tape recorded message which went something like this. “Your waiting time is 3 minutes. Our customer service executive is busy assisting other customers. Your call is important to us.” After several rounds I got someone who said he was Anurag. I told him about not getting Enen channels. He told me to send SR to 56633. I did that. The call lasted 7.03 minutes and cost me Rs.10.58. At 8.54.47 p.m. I received a message “Kindly ensure your Digicomp on power on mode so that you receive all the Tata Sky services you have subscribed to. Thank you for your patience!” I waited for half an hour. Enen channels were not restored. I sent SMS “It is 30 mns since I rcd yr reply. Still no sign of restoration of Enen channels Star World AXN FX ZEE CAFÉ Colors Infinity Comedy Central. Pls restore imdtly. They were there till 2.34 pm.” I got the reply “Invalid Request. Please call our helpline on 18602086633 or log on to www.mytatasky.com for any further assistance.” I tried a Tatasky number again and gave up when I had to listen to tape recorded message.
Please do the needful and restore all Enen channels – Star World, AXN, FX, ZEE CAFÉ, Colors Infinity, and Comedy Central.”
I hope things will be better. Customers should not be kept waiting. The option of contacting executive should be in the first round instead of repeatedly saying press 1, press 2 etc.

India 79 all out

Best laid plans of men and mice go awry.
Beware the Ides of March.
Don’t count your chickens before they are hatched.
It is not over till it is over.
Favourites do not have the divine right to win.
So it was for India at Nagpur on the Ides of March 2016. India began as favourites to win the Twenty20 World Cup and the match against New Zealand. The track was a dust bowl suited to Indian spinners. India had won all the matches in Twenty20 Asia Cup.
New Zealand’s Captain Kane Williamson won the toss and elected to bat. New Zealand finished with 126/7 in 20 overs.
It seemed an easy total for India.
Shikhar Dhawan was out when India were on 5. Fifth ball of first over.
Rohit Sharma was out when India were on 10. Second ball of third over.
Suresh Raina was out when India were on 12. Fifth ball of third over.
Yuvraj Singh was out when India were on 25. Fifth ball of fifth over.
So far so good. Four wickets gone. India still had hope. There were batsmen who can turn around the match.
Virat Kohli was out when India were on 39. First ball of ninth over. Victory looks difficult.
Hardik Pandya was out when India were on 42. Fourth ball of tenth over.
Ravindra Jadeja was out when India were on 43. Second ball of eleventh over.
Ravichandran Ashwin was out when India were on 73. Third ball of sixteenth over. There is anxiety about victory.
Mahendra Singh Dhoni was out when India were on 79. Fourth ball of eighteenth over. Only a miracle could save India.
Ashish Nehra was out when India were on 79. First ball of nineteenth over. There was no miracle.
India were all out for 79 runs in 18.1 overs and lost the match by 47 runs. Victory and defeat are common in Twenty20 matches. There is no possibility for draw. The manner of defeat disappoints. India did not bat full 20 overs and score even 100 runs.
Three Indian batsmen, Shikhar Dhawan, Suresh Raina and Hardik Pandya, scored 1 run each. Two batsmen, Ravindra Jadeja and Ashish Nehra, were out on 0.
Left-arm spinner Mitchell Santner took 4/11 and was man of the match.
Mahendra Singh Dhoni said “The batting let us down. The shot selection kept putting pressure on the batsmen coming in. We lacked adaptability.”
Ravi Shastri wanted turning tracks. He got them. India won in others, lost in Nagpur. In Poona it was green top wicket. India lost. Dhoni spoke of English conditions. Indians cricketers should know that other teams can have spinners who can beat India at their own game. Last year in Nagpur South Africa were all out for 79 in their first Innings. ICC had fined VCA. This time it happened to India. New Zealand spinners took nine Indian wickets. Sunil Gavaskar said when you prepare medicine for others you should be ready to take it yourself. It is time BCCI stopped mollycoddling and pampering cricketers.

The Great Bank Robbery

There are various ways of robbing a bank. One way is to enter a bank, brandish a revolver, and ask cashier to hand over the cash. Second way is to burgle the bank. Third way is to hack into the bank’s computer system and transfer the amount. There are some other ways. All of them will put the robber in jail. There is one way to rob a bank which will not put the robber in jail. It is to borrow thousands of crores of rupees from banks and not to repay them. The debts are written off. Banks protect the identities of robbers. It is as if the Great Bank Robbers have done favours to banks. Apart from direct default there are two other ways banks are robbed. First is corporate debt restructuring. Second is turning loan into shares at higher than market value. If the market value of a company’s share is Rs.10 the bank gets those shares at Rs.20.
I once on a TV channel heard someone attribute some statements to Arundhati Bhattacharya of State Bank of India. “What is the fault of banks if Supreme Court cancelled telecom licenses? What is the fault of banks if infrastructure projects did not take off?” There were some other similar statements. The fault is loan was given without adequate security. Banks should have made sure they can recover their amount even if everything goes wrong. State Bank of India wrote off bad debts Rs.40,484 crores in three years ending 31/3/2015.
RBI Governor Raghuram Rajan has spoken out against bad debt write-offs.
Financial Year ending 31/3/2015 saw writing off of bad debts Rs.52,542 crores. Modi government came to power on 26/5/2014. Great Bank Robbers had Good Days all along. After Modi came to power they had Better Days.
The Great Bank Robbers live a life of affluence. They have large houses. They own planes and yachts. They own cricket, football and other teams.
Public sector banks are property of the people of India. People of India are robbed when Great Bank Robbers defraud banks. Recapitalisation of banks is printing notes and giving them to banks for making up losses. That causes inflation. It is robbing poor to pay to rich.
Banks were robbed Rs.2,11,000 crores between 2004 and 2015. Of these Rs.1,14,182 crore rupees were robbed in three years between 2002 and 2015. How many crores have been written off since 1955 when Imperial Bank of India became State Bank of India or 1969 when 14 banks were nationalised? In 1980 further 6 banks were nationalised.
State Bank of India had eight subsidiaries.
1) State Bank of Bikaner
2) State Bank of Jaipur
3) State Bank of Hyderabad
4) State Bank of Indore
5) State Bank of Mysore
6) State Bank of Patiala
7) State Bank of Saurashtra
8) State Bank of Travancore
State Bank of Bikaner and State Bank of Jaipur were merged into State Bank of Bikaner & Jaipur into 1963. State Bank of Saurashtra was merged with State Bank of India in 2008. State Bank of Indore was merged with State Bank of India in 2010.
The matter came up in Supreme Court during some other case. Government lawyer opposed making the names of defaulters public. Supreme Court is looking into the matter and the matter is listed for further hearing.
According to a Credit Suisse report Top 10 defaulters are Essar, Reliance ADAG, Adani, GMR, GVK, Lanco, JSW, Videocon and Vedanta. The total borrowings of these 10 defaulters are Rs.7,33,545 crore rupees.
Vijay Mallya is in the news for defaults of 7,000 crore rupees. His lawyer told the Debt Recovery Tribunal that Vijay Mallya is a small defaulter. Banks should go after defaulters like Ambani of Reliance who owns 40,000 crore rupees. State Bank of India wants his arrest. His former employees want their salaries. CBI has filed a case against him and some banks.

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